Greyhours

I ordered the white Essential watch and I love it. It looks so clean and works perfectly.

After I had ordered the watch, Greyhours shortly dropped the price by 50% as part of their summer sale. A quick email later and they had matched the difference and refunded me the 50%. Great customer service.

great service, items professionally packed and rapidly shipped.
A please to do business with.

Hi,
I am a repeat buyer of Greyhours after buying a watch a year ago. That what makes this review troubling because I see the service conduct on this product has become unreasonable. When I purchased the watch the second time, it was proudly announced that Greyhours offered 鈥渇ree returns鈥? What they don鈥檛 tell you is that the watch is shipped from China (Hong Kong to be specific) and that you have to spend international package rates to send the product back. I think that鈥檚 being dishonest. If you are advertising for free returns you should ensure that returns can be done easily. I have no qualms sending the product within the country of purchase but to expect that buyers will return the product shipping internationally with insurance, especially when they are unaware of it during purchase, is unreasonable.
I was very happy with the first watch I had purchased but this experience has soured my Greyhours experience and I cannot recommend this product anymore. It sad, because the product I really liked before now reminds of how easily I can be fooled.

The noomoon strap is not works perfectly, not easy to install and wear. The watch is very nice and deliver on time.

First of all I have to say GREAT PACKAGING! The slick yet noble look of the watches is reflected in the packaging.
Everything feels so high quality. For example, the warranty card, it's not just a piece of paper, it's a real card – like a credit card.
Everything was almost perfect, unfortunately one of the two ordered watches did not work. Yet i have to say that the support is great. I told them the problem and at the same day they sent me a new one without further problems.

Very quick and responsive customer service, quick delivery!

Fast shipping. High product quality and great design.

fast delivery, nice packing

Greyhours have a great customer service team. I was dealing directly with the CEO when I had any queries. Can't fault it.

Great product, real nice quality. The customer service Greyhours give is top notch and extremely responsive with any problems or queries. For the price of these watches you get extremely high quality and I would recommend this product to anyone.

Do not let down Watch, Greyhours.

Beautifull watches.

I think this product is perfact!!!

This is the second timepiece I have ordered from Greyhours. Once again I was not disappointed. Great communications and timely delivery of a lovely watch, in a quality presentation box. I am extremely satisfied!

No problems with the service at all

I had a couple of questions and they were swiftly politely and comprehensively answered

great value for the money

I got a substantial pre-production discount and a schedule fir production and delivery. All of the dates were met.

I love to wear this watch, sparkling blue board and watch strap makes me antique

Very quick answers from the Company with a very friendly mood.

Incredible craftsmanship and truly stunning watch design coupled with brilliant customer service.

This sales experience is very unique! I am extremely pleased on how Greyhours regularly updated me on the manufacturing progress. As I expected, the timepiece is of high-quality built and very comfortable to wear! Good Job Greyhours.

Excellent and stylish!

Good communication & service

I have now bought 3 watches from Greyhours, the White Essential, Black Essential, and now the Vision Steel Blue. Every time, I'm excited to get the watch, and my expectations are exceeded. I'm wearing the white essential now, and it is so comfortable. The Vision Steel Blue will be first worn on my wedding day! I can't wait, as I always get complements on the looks of the watch.