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They require 3 dead pixels for DOA.
An individual pixel measures .06mm
That means there are close to 500pixels per centimeter.
If you can see it, it's obviously a group.
They quickly lost 3000 dollars in fuji sales. Never shopping from them again. If you're looking for grey market camera equipment try e-infin.com. havent had a problem with them yet..
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We purchased a Bluetooth speaker for my brother鈥檚 birthday. It stopped working after just 7 months. For those who want the short version, we now have paid our money, have no speaker, eglobal central are refusing a manufactures warranty replacement OR a refund, so we have contacted our credit card company to pursue eglobal on our behalf (lucky we used a credit card company!)
For those who want the longer version, after it stopped working we were asked to make a video testing the speaker to prove it didn鈥檛 work. We were then asked to return the speaker (at our postage costs)鈥︹€?4-5 weeks later after much chasing we were told the speaker was indeed faulty and would need to be repaired鈥︹€︹€ further 4-5 weeks later (again after much chasing) we were told it could not be repaired. We were offered a 鈥渞e-conditioned鈥?alternative model that was inferior. After searching the internet it was clear the reason they were offering this alternative model was because it had a major design flaw; it had reviews all over the web stating it did not work after relatively short periods, so eglobal we palming off their surplus junk stock to us. They also informed us there would be no additional warranty would be provided.
We declined the replacement given we were still within the 12 month manufacturer鈥檚 warranty, we asked for a replacement or a refund. I figured there is no reason why eglobal could not just get a replacement from the manufacturer so should not be a problem. This was also refused鈥︹€? I ask myself why they did not do this 鈥︹€︹€nd conclude it is highly likely the speaker we originally purchased was already a re-conditioned when we bought it (mis-sold!) and therefore the manufacturer鈥檚 warranty was void.
I genuinely suspect this company is buying up all defective stock, repairing it and then selling it on to consumers knowing these are sub-standard parts.
So now the company have refused to give us a refund or a replacement, even though fault is within the manufacturer鈥檚 warranty period. They have our money, we have no speaker, and have had months of aggravation. The customer service is all done by email and there is no way of contacting them by phone to express this dissatisfaction.
Despite this company having an .co.uk address, it is based in hong-kong therefore does not follow UK consumer protection laws. I notice that it also has .eu and .com addresses so this company is clearly global and I would be wary of assuming the honour consumer rights in these countries either.
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However when the straps on the watch broke about a month later (a known fault in older versions of the product), EGlobal refused to replace the straps. I found it particularly poor that they denied the request immediately without even looking into the matter or accepting return of the item to assess it. Instead they took a long time to respond to any communication and each time rejected the claim and said it was my problem.
Moral of the story is that they may be cheap but you've got to hope that nothing happens to your product as it is more than likely that they will not honour the warranty
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UPDATE :
After further insisting on the claim page and enough patience I got finally the wrong filter correctly refunded including 20 鈧?for shipping cost.
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Their customer service was very poor, as I had to ticket them to get a response.
Overall, a very poor experience, stay away from this company.
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Delighted with the service from both the supplier and delivery company. I was very hesitant to use, as I have been stung by another Company in Hong Kong but my son-in-law was happy with the service he received from a few months previous and I would certainly recommend EGlobal for service and price. Many thanks.
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Please note that despite the name Eglobal Central Europe, the company ships from outside EU, this means that in some country's you will have to pay local tax and fees.
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Please read this and never buy from them. They don't answer questions they don't listen to what you say. But they do take your money.
KEEP AWAY THEY ARE NIT WORTH THE HASSEL AND COST.
HORRIBLE COMPANY NO CUSTOMER CARE.
TONY.
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Stay away, typical multi website black market importers,
10 weeks after order money was returned by Credit Company only. Eglobal still refuse to return money and close support calls.
Terrible company.
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