11 months ago
We had to cancel our stay today because of the Coronavirus outbreak in Copenhagen. The Danish government advised people to not travel so the disease wouldn't spread. Rung hotel. Explained situation. Doing the right thing etc. They replied with a pathetic little mail saying no refund or opportunity to move booking. But let us know if there is anything else they could do!! I would've gone if I knew that they are so unfriendly and tight. Anyways! Happy Virus when it comes your way. At least I won't be wasting my time with them again. Not even a kind word of empathy! Or a little voucher for next time. Oh no! What a (sad) time to be living.