Famouschairs.com

Poortland 242 Amsterdam 1046BD Netherlands
+49 (0)3 021 782 124
 http://barcelonachairshop.com
Marquita
10 months ago

I ordered a Barcelona Chair including an Ottoman last week and I am more than happy with those two items including the leather quality.

Whenever I need some more I will order here for sure!!!

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Carmen
10 months ago

Absolutely first class!
Have tried numerous replica furniture on-line shops through the years, almost always with ridiculously long delivery times, and non-existent customer service.
Barcelonachairshop.com was absolutely nothing like this!
We ordered two Barcelona chairs in black – received an order confirmation the same day and a "Packed and ready to Ship" e-mail with a T&T number the following day. Less than a week later and we have just unpacked two absolutely beautiful chairs that now have pride of place in our home.
Can highly recommend.

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Clarissa
11 months ago

Easy ordering, delivery within three – four days – great product… no more to be said except for Thank you!

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Landon
11 months ago

Many thanks for the crew for giving me advices to be able to choose between standard and premium. I just got my premium chair and I am completely satisfied.
Iconic product, perfect quality! Shipping to Hungary was all right (only 3 days). Highly recommend.

Mark

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Nina
11 months ago

Very good service, fine leather, nice design. Also very friendly customer service 馃槉

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Rosemary
11 months ago

Everything fine, excellent provider with perfect service for delivery in Germany.

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Blanca
1 year ago

Competitive price, prompt delivery and excellent customer service. Item exactly as described.

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Katy
1 year ago

Very good quality, nice and soft leather! (Premium Quality Chair)

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Brenna
1 year ago

The people at Barcelona Chair Shop know how to run a high-class business, follow up, do anything to satisfy customers, sell quality without compromise, and give only the best at the right and promised time.
Our Leather Chair is amazing, only the best material, soft leather in the best quality and best craftsman's work.
We use them in our little Hotel and look forward to spoiling our customer. Thank you to everyone, we will be back. Le Balcon des Jasses, Cahors France

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Tamika
1 year ago

Great prices for office furniture

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Ashli
1 year ago

Well, the overall customer experience was just brilliant. Not only that the product has a stunning design, furthermore customers given the option to pay after a testing periode. Order process and shipment have been a bliss and after the unboxing I have been amazed even more. The chair is stunning, made of high quality and the sitting comfort is amazing. I just love the product and can without any hesitation give the highest possible rating.

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Chrystal
1 year ago

Impressed!!
Bought a white Barcelona chair from this company. The service received and quality of product is exceptional. Ordering, delivery and after sales are slick and professional. I have to say I was sceptical, we鈥檝e become used to mediocre or poor service over the past few years, dealing with this company was like a breath of fresh air. They even called me after delivery to make sure I was happy with the product and that the chair arrived as expected.
As for the chair, PERFECT, looks amazing, is comfortable and is a great statement piece of furniture. Wouldn鈥檛 hesitate to recommend this company or use them again. Well done guys!!

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Zane
1 year ago

Very satisfied with the replica Barcelona footrest, at low price. Beautiful manufacture. Quick delivery.

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Natalia
1 year ago

Great service, and top quality on the Barcelona chair that we ordered.

/Ronny

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Jeanne
1 year ago

Every once in a blue moon, you come across a company that sells a fantastic product. Barcelona Chair Shop is one of those companies where they sell the best chairs in the market, yet their customer support is even more fantastic than their product.
Joachim and Dodi have been incredibly responsive to all my questions and very accommodating to all my requests.

I give their products a 5 STAR rating and their customer support a 6 STAR rating.

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Dominick
1 year ago

It's often how the problem is solved , not the problem, by which you're judged.
DHL lost my first shipment. The team at BCH were polite, courteous and efficient getting the problem identified and a new order sent out. Can't recommend their service more highly.
The products are great too.
Exactly as described, better than I was expecting and the smell of good leather is wonderful.
Many thanks, Clay Smith

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Sally
1 year ago

We ordered a chair and footstool and chose a Premium delivery so that we wouldn't be stuck at home for the day …
All went wrong, we got the footstool 4 days after the order but ONLY the footstool … and the chair was nowhere to be found …
We finally tracked it down and were given the information that it would be delivered the next day … but it wasn't …
After a few phone calls to Chronopost it was delivered on the Saturday but the packing was damaged …
I got in touch several times with Barcelona Chairs customers service, and Nikolay was most helpful each time ….
We were finally offered a refund for the Premium delivery we never got and for the very slight damage to the chair whereas Barcelona Chairs weren't at all responsible …
The chair and footstool are great and very comfortable
Thank you so much for a great service and for the refund !

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Arturo
1 year ago

I am so satisfied with the chair and the service, although I made a mistake with the order the product was changed within days and their response time and quality is fantastic, I can strongly recommend the Barcelonachairshop …

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Dayna
1 year ago

I highly recommend Barcelona Chairs. Sometimes the best way to find out if a supplier is worthy of a customer's trust is to see how well they handle a difficult situation.

Here's a story that I think you'll find useful. I ordered 4 Barcelona chairs and an ottoman in "premium white". The items were very quickly delivered to my address, within a few days. When the items were delivered, I was disappointed to note that they did not fit the description – the chairs were beautiful, but they were not upholstered in "Italian Aniline leather", as noted on the webpage, but in "Microfiber leather".

When I wrote to complain to Barcelona Chairs, I got an immediate response, an explanation, and an apology. My correspondent explained that the "premium white" products had to be created in microfiber to ensure a pure white color, and it was the only exception – all of the other products in the "premium" category were made in "Italian Aniline leather".

Frustrated by the response, I contacted the service center at Barcelona Chairs by phone and spoke to Nikolay, who listened to me calmly and patiently while I complained. It's not an easy thing to listen to an angry customer, but Nikolay handled the situation like a real professional. He proposed to exchange the "premium white" items for new items in "premium black" (in real "Italian Aniline leather"). He arranged a fast delivery for the new items, and a pickup for the items to be exchanged.

Within a few days, the new "premium black" items were delivered to my address, and the "pure white" items were picked up a few days later. Nikolay gave me outstanding service – he followed up with me every day to ensure that the delivery and the pickup went flawlessly.

I give Barcelona Chairs 5 stars for the excellent quality of their product and 5 stars to their service department for making me feel like a valued customer. (I'm only taking off one star due to the fact that the web page for the "premium white" product still contains a description that says "Italian Aniline leather" – note that "microfiber leather" appears in one place at the bottom of the page – Barcelona Chairs should really fix that web page!).

Overall a great customer experience. The chairs are top quality – the chrome and leather cushions are flawlessly made. An excellent product from a company you can trust. I would definitely order from this company again.

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Emilie
2 years ago

Great Customer Service Team!!

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Kyle
2 years ago

Hi,
I鈥檓 sorry to say that the chair is very uncomfortable !!.
Friends of mine have said whom own a replica chair that鈥檚 your replica is very uncomfortable to sit on.

In your advert is should state that the budget chair is very stiff to sit on.

Very very disappointed
Derek Fleming.

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Rodney
2 years ago

After a week the chair still isn鈥檛 delivered although I received a DHL shipping code. DHL said there is something wrong with this order and I should contact Barcelonachair.com. I tried to call the number of their servicedesk but I got a message that the number is not in use.

After 10 days I managed to contact Barcelonachair. They recognised something had gone wrong. They sent me a new chair which I finally received 14 days after the initial order date.
The quality of the chair is good.

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Ariel
2 years ago

Excellent product. Very quick delivery.

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Oscar
2 years ago

Great experience from start to finish. The ordering process was easy, my premium Barcelona stool arrived very quickly. It was very well packed and in perfect condition. The quality is excellent and I love it. I would thoroughly recommend the Barcelona Chair Shop. Thank you.

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Matthew
2 years ago

Pre-order communication was a little hit and miss but delivery was quick and product is excellent. Would definitely recommend.

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