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They also threaten you to NOT dispute their claims with your bank.
scams. THIS COMPANY IS HORRIBLE
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via google
Passport scam: passport application services
Doing a quick Internet search for "passport application" will yield a number of services offering to expedite a passport application. Many of these services charge a fee to "help" travelers get their passport on the fast track to approval and issuance, purportedly helping people get their passports as quick as possible. While these offers may sound tempting, their assistance is nothing more than a high priced passport scam, as the State Department offers these same services to travelers for a nominal fee.
For travelers that need a passport fast, there are many ways to obtain travel documents – sometimes in the same day.
For an additional $60, travelers can apply for expedited passport service from the Bureau of Consular Affairs, which delivers travel documents in as little as two weeks.
Those travelers who have international travel plans within two weeks and need a valid passport can and apply in person at one of 26 Passport Agencies across the United States and Puerto Rico.
By applying in person and providing proof of travel, travelers can get their passport in as few as five days.
While passport application services can make claims to getting your passport fast, the State Department makes it clear: expediting services do not fast track passports any quicker than applying directly for your passport. Before you ask for help from a company, be sure to research all your options.