I placed my order on April 8th and got a missed call from them that they have my order on hold and to please call them. Since then, I have called and emailed and not received any reply. Of course I never received my stuff and I paid extra of $38.47 for shipping to get it in a timely manner.
All calls go to voicemail no matter what time of day you call.
We have sent this order to dispute since we can't even get a call or email back.
Order 71764
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As another business owner, here is what I'd like to point out:
– We received excellent customer service.
– The entire process was very prompt, despite me asking a bunch of questions.
– The quality of the product in relation to the price was unbeatable. (I still am shocked at how high quality the labels are.)
– The swiftness of the order completion and delivery was outstanding – I honestly did not expect to get our order as quickly as I did.
We're looking forward to using Flowers and Favors more frequently! Thank you all for your help and efficiency!
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Either ship it or reimburse me fully.
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This alone is enough evidence for me to come to the conclusion that this company is a joke. The items are of your average quality souvenir store type merchandise. They dont even place the stickers on the items and I dont mean custom stickers ordered separately.
I wouldnt recommend this company to anyone and I look forward to spreading the word on any website I can find that will allow it.
Word of advice, just be honest. So you forgot to mail one of the items. I still have 3 months till the event. You dont have to attempt some ill-conceived lie trying to claim multiple packages were sent with the same tracking number.
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