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I PLACED AN ORDER ON 2/11/11. CONFIRMATION STATED ONE WK DELIVERY
I EMAILED 4 TIMES AND NEVER RECD A RESPONSE.
THEY CHARGED MY CREDIT CARD 2/11 AND NEVER SHIPPED THE MERCHANDISE.
MY LAST EMAIL TO CANCEL ORDER AND
I CONTACTED AMEX TO DISPUTE CHARGE!
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This was all about the Monday before my wedding, which was on Saturday. I was very apprehensive about getting the tuxes in time… The next day I called in to receive an update and was informed that Five Star Fido had placed the order directly from the manufacturer because apparently, they had been sold out of their own stock… They said that they were placing a special order just for me. And as grateful as I was, I was sure that they wouldn't get it to me in time…
Well, three days later, just two days before the wedding, I received my order from Five Star Fido! They had overnighted the package at no additional charge! I was so excited that I couldn't help myself, so I even took pictures of the dog and sent it to Five Star Fido to put on their website!!! My wedding pictures came out gorgeous and the dog tuxedos fit just right for my three terriers!
I can't tell you how grateful I am to Five Star Fido for making my wedding one to remember!
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