Fluentmortgages

Really friendly personal service. The app is brilliant at notifying you at every stage and also lets you see when your account manager is at their desk. I will be using Fluent next time. The only small criticism is that they try to cross sell other services such as life insurance. I understand why but wasn鈥檛 interested.

the agent was persistent in trying to find a Deal in difficult lockdown period

I would 100% recommend fluent mortgages to anyone looking for a mortgage, I can't thank them enough for sorting our mortgage for us, we were giving up but was put in touch with these, absolutely fantastic, I was put in touch with an advisor Allen Berry, who constantly kept me up to date, and then handed me over to a case manager Nicola Munday, she also kept me up to date, she did a lot of chasing for us, due to the pandemic a lot of frustration for us but she kept our spirits up, so a personal thank you to Allen and Nicola, you both are a credit to Fluent mortgages, thank you, to anyone reading this, Fluent really are the best.

Particularly helpful and professional and willing to go the extra mile.

Who knew that re-mortgaging could be so simple and straightforward?…..even more impressive as we arranged this during the first two weeks of lockdown!! Fluent Mortgages were with us every step of the way and kept us updated throughout. 19 days and it was all sorted! I'd recommend them to anyone.

The team got me a better deal with my current mortgage provider, than I was able to get going direct – twice! How is that even a thing! Great job. Will use again. Thanks.

Fantastic experience, got me a great deal and helped me no end from start to finish, thank you all so much

I cant recommend them enough… Tom and Alice were thorough, stepping me through each process and ensuring I completed my remortgage on time before the UK went into Lockdown. After reading a few reviews, I have to say I did get sceptical but before we knew it, everything was signed and completed. A real dream team!

Brilliant from start to finish. I was well informed throughout, friendly advisors with excellent customer service skills. Can鈥檛 recommend them enough, they made the process very easy and I would definitely use them again. Thank you.

Fluent mortgages can't fault them. Excellent customer service. Keep you up to date every step of the way. Would highly recommend them.

I was generally surprised how well I was supported through my re-mortgage. I was sceptical of the free service I was receiving in the first instance but Fluent was great. They helped me through my remortgage, dealt with the solicitors and secured my mortgage in time (even through the lock down period). Most importantly they were always at the other end of the phone or replied quickly to emails! I would recommend highly.

Very happy with the service provided. Always kept me updated and made sure that I got the best deal.

Fluent made the whole process of re-mortgaging my flat so easy! Throughout the entire process they were very professional and I couldn鈥檛 fault them one bit. The got me an excellent deal and provided fantastic support. I would use again for any mortgage related items in future.

Great service very professional highly recommended

Fluent made finding a new mortgage deal easy and pain free. They listened carefully to what I wanted and found a much cheaper deal within 30 minutes, they were then able to reduce the price of this deal after taking some additional information.
They kept in constant contact throughout the switch process to ensure I knew exactly what was happening at all times.
From start to finish the process was simple and professional which was very welcome as I had a toddler running about and a new baby to look after!

I had a great experience with Fluent whilst I remortgaged in February 2020. The process from beginning to end was seamless. I had started the process already with another company who failed to communicate. The comparison was day and night, it was as if my effort was not required at all. The speed was phenomenal which was amazing for me financially as I鈥檇 lost crucial time on the first company. Highly recommend The Fluent Team.

Excellent company. Our fixed rate mortgage was coming to an end, so I spent a number of hours trawling the internet for a better deal. I eventually found a great mortgage deal, however fluent were able to beat my deal in minutes!
Fluent handled everything and within 6 weeks we had switched! I completed the deal without a mortgage adviser 2 years ago, and it was painful!
I highly recommend Fluent Mortgages, they can get you the best deals, they keep you informed about what is happening with your case and their customer services were always available to answer any questions.

Excellent advice. Sorted quickly and kept me up to date throughout the mortgage process. Would recommend.

Friendly, courteous, helpful and professional from first to final contact. Can't thank the Fluent team enough for everything they did during my remortgage. Always at the end of the phone when I needed them and gave great support throughout. Would use again in a heartbeat 馃槉

From the very first contact, everyone was helpful. They were very happy to answer any questions, and were available to contact in a number of which really helped organising round work and other commitments. Would definitely recommend.

Despite the impact of the covid 19 pandemic these guys were amazing,very easy to communicate with and efficient and friendly.Top service.

We remortgaged with Fluent during Covid – 19. Due to the nature of having to do everything virtually did actually add peed this whole process up. Our case manager was knowledgeable and prompt and responded to any queries when raised. The we whole process was completed and exchanged within 6 weeks. Thank you for your support.

I remortgaged with fluent mortgages, the staff were helpful and knowledgeable. I was provided with relevant information and managed to get a great deal which was less than I expected to pay and it was with a major building society not somewhere I had never heard of.

My claim manager was so helpful, she made sure my mortgage went through quickly and smoothly. Would definitely recommend fluent to anyone looking to remortgage.

Would never use again ..
Horrendous Customer service after I had signed to use their service and ended up charging me a lot more than we had agreed to.