Do not order from this site until they fix their customer service, and their cart glitch.
When I was submitting my order there was an error that said my order did not go through. However my card was charged for the full amount, and it was a pretty expensive item. I wasn't too worried because it's a simple fix. They either refund me the amount, or send the product I payed for to me. Easy right? Think again.
Naturally I opened a ticket, but then it was closed with no response. This is when I started to worry. So I created an account and opened up another ticket. NO RESPONSE FROM THEM FOR WEEKS. They clearly state that they respond to tickets Monday through Friday within 48 hours. They do not. I am still waiting for a response and this has turned into a nightmare.
Their customer service is some of the worst I've ever come across in my online shopping experience. Buyer beware that if you have any problem with your order, or experience the glitch I did, you could be in unknown waters like I am. I'm a patient person, but this is rubbing me the wrong way.
I haven't even gotten a response from a computer like the other reviewer has. That's how bad this is. Having no customer service to handle problems is just as bad as a site that scams people. I've sent in 4 tickets so far, and all of them have been closed with no response. This is unacceptable.
I'm walking away from foxxdeals.com with the same experience as I would with a site that is untrustworthy.
No product, lost money, and they aren't picking up. That sorta feels like a scam to me.