Gcelectronics

Cari
4 months ago

I had an alarm fitted by Oliver of GC Electronics some years ago. It is a WiFI system that in fairness has worked well. Oliver set it up to go unserviceable every 12 months, he would then attend as part of the service contract, reset the alarm , and charge 拢60. My Alarm went unserviceable a couple of days ago, due to my mistake, It needed a reset, he would only visit to reset charging 拢35 plus VAT. He refused to give me the code to reset. I have now cancelled my Service Account with Oliver. I told him I would give honest feedback and seek legal advice, both of which I am doing. I would not use them again !!! This Alarm does not appear to need servicing each year, but an Engineer can put the setting on, and thereby have you over a barrel.

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Brianne
3 years ago

I have used Olivier in 2015 when I bought a new house which had the security device installed. At that time I made a call out during an electrical trip and Olivier was prompt in coming and then replacing the batteries, charged 拢60. However what he didnt inform was he set a date in the software to alert as Service required after a year which gave an impression the system needs a look. He arrived logged into the Pyronix device and just again set a date to alert again and charged 拢60, only this time i noticed that all he has done was to set reminders every year to collect his 拢60. IN SUMMARY "THIS IS DAYLIGHT ROBERY AND DISHONEST BUSINESS KEEPING THE CUSTOMER ON THE DARK SIDE AND SCARE MONGERING". I would never trust him, would advice to stay away if someone is trying to fool you with technology

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